Writing Hub WCOnline How To Guide

For Writing Hub Clients:

How does someone create a WCOnline account?
How do I make an appointment?
I want to change/add comments on my appointment; can I still do that?
I can’t make it to my appointment; how do I cancel my appointment?
I don’t remember the day/time of my appointment; is there an easy way to check my appointments?

For Writing Hub tutors:

I finished with my appointment; how do I add a new client report?
I’m on the schedule at a time when I am also supposed to be in a Writing Hub training session. How can I block off the time so that I don’t get any appointments booked at that time?
How do I clock-in and -out?
My student ID card isn’t working; what should I do?
I forgot to clock-in/-out; what should I do?

For Writing Hub admins:

How do I edit a tutor’s schedule for one day only?
We just hired someone new; how do I add their starting schedule?
How do I create a resource profile for a new staff member?
How do I add a workshop as a resource?
How do I use WCOnline to track attendance for a workshop?
How do I unmark an appointment as a no-show?
How do I undelete a deleted appointment?

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For Writing Hub Clients:

How does someone create a WCOnline account?

How do I make an appointment?

I want to change/add comments on my appointment; can I still do that?

I can’t make it to my appointment; how do I cancel my appointment?

 I don’t remember the day/time of my appointment; is there an easy way to check my appointments?

For Writing Hub tutors:

I finished with my appointment; how do I add a new client report form?

I’m on the schedule at a time when I am also supposed to be in a Writing Hub training session. How can I block off the time so that I don’t get any appointments booked at that time?

How do I clock-in and -out?

My student ID card isn’t working; what should I do?

I forgot to clock-in/-out; what should I do?

For Writing Hub admins:

How do I edit a tutor’s schedule for one day only?

We just hired someone new; how do I add their starting schedule?

How do I create a resource profile for a new staff member?

How do I add a workshop as a resource? 

How do I use WCOnline to track attendance for a workshop?

How do I unmark an appointment as a no-show? 

How do I undelete a deleted appointment?